Frequently Asked Questions
Quick answers about funding, buying, delivery, support and account security.
How do I buy a product?
Create or log in to your account, fund your wallet, choose an available product, select the quantity and tap Buy. Successful orders can be viewed from Orders.
Where should I pay for logs?
Only through the VanityLog website. Never send payment to anyone on Telegram or another messaging platform.
Will support ask for my password?
No. VanityLog support will never ask for your account password.
Where can I find my purchased account details?
Open Orders and select the completed order. Available delivery/download options are shown with the order.
What happens if an item is out of stock?
The Buy button is disabled when synced inventory is unavailable. You can check again after the API inventory is restocked.
How do I fund my wallet?
Use the Fund button in the bottom navigation and follow the available payment instructions.
How do replacements work?
Replacement eligibility depends on the product description and the Rules page. Contact support with your order ID and the information needed to review the issue.
Where can I buy virtual numbers?
Tap Buy Number in the bottom navigation to open VanitySMS for virtual SMS and OTP verification numbers.
